Privacy Policy

1. Introduction

Clearsight ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our financial education services or visit our website.

We understand that your financial information is sensitive, and we maintain strict standards for its protection and confidentiality. This policy applies to all information collected through our website, program enrollment, and participation in our courses.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Complete our contact form or inquiry forms
• Register for a program or course
• Communicate with us via email or phone
• Participate in our programs
• Subscribe to our newsletter or updates

This information may include your name, email address, phone number, age range, current financial situation details (as relevant to the program), and any questions or concerns you share with us.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Your IP address and general location information
• Browser type and version
• Pages you visit and time spent on each page
• Referring website addresses
• Device information

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide our financial education programs, respond to your inquiries, and communicate with you about your participation
• Program Improvement: To understand how participants use our services and improve our curriculum and teaching methods
• Communication: To send you information about upcoming programs, schedule changes, or updates to our services (only if you've opted in)
• Administration: To maintain records, process payments, and fulfill our obligations to you
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Website Analytics: To analyze website usage and improve user experience

4. Legal Basis for Processing

Under data protection law, we process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contract with you when you enroll in a program
• Consent: You have given clear consent for us to process your information for specific purposes
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services
• Legal Obligation: Processing is necessary to comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission using SSL/TLS technology
• Secure storage of personal information on protected servers
• Access controls limiting who can view your information
• Regular security assessments and updates
• Staff training on data protection and confidentiality

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or to resolve disputes.

Specifically, we retain:

• Program enrollment records for seven years following your participation
• Financial transaction records as required by Thai tax and accounting regulations
• Marketing communications preferences until you unsubscribe
• Website analytics data in aggregated form indefinitely

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Rectification: You can request that we correct inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request to receive your information in a structured, commonly used format
• Right to Object: You can object to our processing of your information in certain circumstances
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Marketing Communications

We will only send you marketing communications if you have opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

Even if you opt out of marketing communications, we may still send you transactional emails related to your program enrollment or participation.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our services are designed for adults 40 and older. We do not knowingly collect information from individuals under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. International Data Transfers

While we primarily serve clients in Thailand, some of our service providers may be located outside Thailand. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes have been posted constitutes your acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Supervisory Authority

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand or other relevant data protection authority in your jurisdiction.